Last Updated: 14 August 2023
Augmenta Inc. (“Augmenta”, “we”, or “us”) values and respects the privacy of its users. This privacy policy sets out the manner in which we collect, use, disclose and otherwise process personal information when you visit our website located at https://www.augmenta.ai/ (the “Website”), use our software to automate the design of buildings or other construction projects (the “Platform”), and otherwise interact with us.
How we collect and use personal information on behalf of our customers
The following are some examples of the personal information we may collect and analyze to provide the Platform to our customers. In the course of providing the Platform to our customers, we may process limited personal information about our customers’ clients, personnel, or other authorized users of the Platform as set out below.
Platform: In order to provide the Platform, we collect business contact information, such as name, email address, company name and title, of authorized users or other individuals. We obtain this information from you or your employer, where they are a customer of ours or are otherwise a corporate user of our service.
Support services: We may collect certain information from you (such as name, email address, phone number, company name, title and query) when we provide user support services by phone or email.
We require our customers to ensure that they have obtained all authority to provide personal information to us in accordance with applicable privacy laws and to not provide us with any sensitive personal information. Except as set out herein, we do not collect or use personal information from our customers for any purpose other than to provide the Platform on behalf of our customers.
We rely on our customers to comply with applicable privacy laws when collecting, using, or disclosing personal information through the Platform, including by obtaining appropriate consent to collect, use, and disclose personal information, including the personal information of others, through the Platform. If you have any questions regarding the personal information we process on behalf of one of our customers, we encourage you to first contact the customer directly and/or review their applicable privacy policy.
How we collect and use personal information through our Website and in our other interactions with you
We may collect personal information when you:
Visit the Website: You do not have to register to visit or use our Website. However, we do collect some personal information when you visit our Website. Please see "Information about our Website," below, for detailed information regarding the personal information we collect when you visit and use our Website, and the choices you have with regards to that collection.
Subscribe to receive marketing communications: If you sign up to receive email marketing communications, we will collect your email address in order to send you newsletters, offers and promotions. You can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of each email. Alternatively, you can opt-out of receiving email marketing communications by contacting us at the contact information provided in the “Contact Us” section below. Please note that you may continue to receive transactional or account-related communications from us.
Apply for a role with us: In connection with a job application or related inquiry, you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related materials). We use this information for the purpose of processing and responding to your application for current and future career opportunities.
Complete a survey: From time to time, we may offer you the opportunity to participate in one of our surveys. The information obtained through our surveys is used in an aggregated, de-identified form. We use this information to help us understand our users and to enhance our Website.
Join our pilot program: When you sign-up to join our pilot program on our Website, we will collect your name, email address, company name and company size and other information in order for us to assess your suitability in the program.
Contact Us: When you contact us with a comment, question or complaint through our Website, we may collect information that identifies you, such as your name, email address, company name, company size along with additional information we need to help us promptly answer your question or respond to your comment. We may retain this information to assist you in the future and to improve our customer service and products.
Augmenta does not sell, rent or disclose your personal information to third parties without your consent, except as described below or as required or permitted by applicable law.
Service Providers: Your personal information may be transferred (or otherwise made available) to third parties that provide services on our behalf. We use service providers to provide services such as hosting the Website, providing advertising and marketing services, processing payments and providing data access to future integrations. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes. Our service providers may be located outside of the province or state in which you reside (which may include transfer outside of Quebec for Quebec residents) such as the U.S., Canada, or other foreign jurisdictions.
Legal and Compliance: We and our Canadian, U.S., and other foreign service providers may disclose your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S. or other law or legal process, which may include lawful access by U.S. or foreign courts, law enforcement or other government authorities. Your personal information may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
Sale of Business: We may transfer any information we have about you as an asset in connection with a proposed or completed merger, acquisition or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Augmenta or as part of a corporate reorganization or other change in corporate control.
Visiting our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity and to monitor and improve our Website.
Cookies: Our Website uses a technology called "cookies". A cookie is a tiny element of data that our Website sends to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user’s computer or device when they return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the Website features.
Analytics: We may use a third party such as Google Analytics to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms and other engagement data) in order to evaluate and improve the user experience and the Website. These third parties may use cookies and other tracking technologies. For more information about Google Analytics or to prevent the storage and processing of this data (including your IP address) by Google, you can download and install the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can also obtain additional information on Google Analytics’ data privacy and security at the following links:
Third Party Links: Our Website may contain links to other websites that Augmenta does not own or operate. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.
We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements.
We have record retention processes designed to retain personal information for no longer than necessary for the purposes set out herein or as otherwise required to meet legal or business requirements.
As indicated above, if you have signed-up to receive our email or text communications, you can unsubscribe any time by clicking the “unsubscribe” link included at the bottom of the newsletter. Alternatively, you can opt-out of receiving our marketing communications by contacting us at the contact information under “Contact Us” below.
If you submit personal information via our Website or otherwise provide us with your personal information, you have the right to withdraw your consent or access, update, port or correct your personal information by submitting a written request to the Chief Executive Officer see “Contact Us” below). You may also withdraw your consent to our collection, use and disclosure of personal information (subject to legal and contractual restrictions). We may request certain personal information for the purposes of verifying your identity.
We may update this privacy policy periodically to reflect changes to our privacy practices. We encourage you to periodically review this page to ensure you are familiar with those changes. We will indicate at the top of this privacy policy when it was most recently updated.
If you have any questions or comments about this privacy policy or the manner in which we or our service providers treat your personal information, or to request access to your personal information in our records, please contact us:
Attention: Privacy Officer
Email: privacy@augmenta.ai
