Last Updated: 15 September 2025
Augmenta Inc. (“Augmenta”, “we”, or “us”) values and respects the privacy of its users. This privacy policy sets out the manner in which we collect, use, disclose and otherwise process personal information when you visit our website located at https://www.augmenta.ai/ (the “Website”), use our software to automate the design of buildings or other construction projects (the “Platform”), and otherwise interact with us.
How we collect and use personal information to provide services to our customers
Account Data: In order to enable you to use the Platform, we collect information from you or your employer in order to create your account. This information includes business contact information, such as name, work email address, work phone number, company name and job title of authorized users of the Platform. We also use the information we collect about authorized users to provide support services and resolve bugs, issues, or customer queries.
Usage Data: We also collect and generate usage data, including generated output, frequency and duration of usage, specific features or functions accessed, screen recordings, user preferences and patterns of behavior and metadata. We use this information in order to provide customer support and training and to update and improve the Platform.
We rely on our customers to comply with applicable privacy laws when collecting, using, or disclosing personal information through the Platform, including by obtaining appropriate consent to collect, use, and disclose personal information, including the personal information of others, through the Platform. If you have any questions regarding the personal information we process on behalf of one of our customers, we encourage you tofirst contact the customer directly and/or review their applicable privacy policy.
How we collect and use personal information through our Website and in our other interactions with you
We collect personal information from you when you provide it to us directly, automatically when you visit our website or use our Platform, and from third parties as described below.
We may collect personal information when you:
Visit the Website: You do not have to register to visit or use our Website. However, we do collect some personal information automatically when you visit our Website. Please see "Information about our Website," below, for detailed information regarding the personal information we collect when you visit and use our Website, and the choices you have with regards to that collection.
Sign-up to Receive our Newsletter: If you sign up to receive our email newsletter or other marketing communications, we will collect your first and last name and email address in order to send you newsletters and product updates. You can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of each email. Alternatively, you can opt-out of receiving email marketing communications by contacting us at the contact information provided in the “Contact Us” section below. Please note that you may continue to receive transactional or account-related communications from us.
Book a Demo: If you book a demo to learn more about our solution, we collect your first and last name, work email, work phone number, job title, company name, industry and information about your inquiry. We use this information to respond to your inquiry and set up a demo.
Apply for a Job with Us: In connection with a job application or related inquiry, you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related materials). We use this information for the purpose of processing and responding to your application for current and future career opportunities. With your consent, we may also collect personal information in the course of reference checks or background verifications (such as criminal record check).
Participate in a Survey: From time to time, we may offer you the opportunity to participate in one of our surveys. The information obtained through our surveys is used in an aggregated, de-identified form. We use this information to help us understand our users and to enhance our Website or as otherwise described to you at the time to take the survey.
Contact Us: When you contact us to obtain information on our solution or with a comment, question or complaint, we collect information that identifies you, such as your first and last name, work email address and phone number, job title, company name, industry, along with additional information we need to help us promptly answer your question or respond to your comment. We may retain this information to assist you in the future and to improve our customer service and products.
Augmenta does not sell, rent or disclose your personal information to third parties without your consent, except as described below or as required or permitted by applicable law.
Service Providers: Your personal information may be transferred (or otherwise made available) to third parties that provide services on our behalf. We use service providers to provide services such as hosting the Website, advertising and marketing services, processing payments and providing data access to future integrations. Our service providers are only provided with the information they need to perform their designated functions and are not authorized to use or disclose personal information for their own marketing or other purposes. Our service providers may be located outside of the province or state in which you reside (which may include transfers outside of Quebec for Quebec residents) such as the U.S., Canada, or other foreign jurisdictions.
Legal and Compliance: We and our Canadian, U.S., and other foreign service providers may disclose your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S. or other law or legal process, which may include lawful access by U.S. or foreign courts, law enforcement or other government authorities. Your personal information may also be disclosed where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
Sale of Business: We may transfer any information we have about you as an asset in connection with a proposed or completed merger, acquisition or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Augmenta or as part of a corporate reorganization or other change in corporate control.
Visiting our Website: In general, you can visit our Website without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity and to monitor and improve our Website.
Cookies: Our Website a technology called "cookies". A cookie is a tiny element of data that our Website sends to a user’s browser, which may then be stored on the user’s hard drive so that we can recognize the user’s computer or device when they return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from our Website, you may not be able to take advantage of all of the Website features.
To adjust your preferences or exercise control over the third parties who collect data on our Website, please click https://www.augmenta.ai/legal/cookie-policy
Analytics: We may use a third party such as Google Analytics to help us gather and analyze information about the areas visited on the Website (such as the pages most read, time spent, search terms and other engagement data) in order to evaluate and improve the user experience and the Website. These third parties may use cookies and other tracking technologies. For more information about Google Analytics or to prevent the storage and processing of this data (including your IP address) by Google, you can download and install the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can also obtain additional information on Google Analytics’ data privacy and security at the following links:
Third Party Links: Our Website may contain links to other websites that Augmenta does not own or operate. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. The linked websites have separate and independent privacy policies, notices and terms of use. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose, secure and otherwise treat personal information. We encourage you to read the privacy policy of every website you visit.
We work with third parties such as ad networks and other advertising companies that use their own tracking technologies (including cookies, web beacons and pixel tags) on our Website in order to provide you with tailored advertisements across the Internet. This is a common marketing practice referred to as interest-based or online behavioral advertising. These companies may collect information about your activity on our Website and third- party websites (such as web pages you visit and your interaction with our advertising and other communications) and use this information to build a profile of your interests, make predictions about your preferences, develop personalized content and deliver ads that are more relevant to you on third-party websites. This information may also be used to evaluate the effectiveness of our online advertising campaigns.
Opting-out of Interest-Based Advertising
For more information about interest-based advertising and to understand your options, including how you can opt-out of receiving behavioural ads from third-party advertising companies participating in the Digital Advertising Alliance of Canada (DAAC), please visit the DAAC website at http://youradchoices.ca/choices.
We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfill their job requirements.
We have record retention processes designed to retain personal information for no longer than necessary for the purposes set out herein or as otherwise required to meet legal or business requirements.
As indicated above, if you have signed-up to receive our email communications, you can unsubscribe any time by clicking the “unsubscribe” link included at the bottom of the email. Alternatively, you can opt-out of receiving our marketing communications by contacting us at the contact information under “Contact Us” below.
Subject to exceptions under applicable law, you have the right to access (including in a structured, commonly used technological format), update, or correct personal information in our records by submitting a written request to the Privacy Officer at the contact information under “Contact Us” below). You may also withdraw your consent to our collection, use and disclosure of personal information (subject to reasonable notice and legal and contractual restrictions). If you contact us to make a request, we may request certain personal information for the purposes of verifying your identity.
We may update this privacy policy periodically to reflect changes to our privacy practices or law. We encourage you to periodically review this page to ensure you are familiar with those changes. We will indicate at the top of this privacy policy when it was most recently updated.
We have implemented a comprehensive set of policies and practices that govern our treatment of personal information. This includes, among other things:
If you have any questions or comments about this privacy policy or the manner in which we or our service providers treat your personal information, or to exercise your rights, please contact us:
Attention: Privacy Officer
Email: confidential@augmenta.ai
